Conditions

General terms and conditions of business

1. scope of application

For all orders via our online shop the following terms and conditions apply.

2. contracting party, conclusion of contract

The purchase contract is concluded with Brettgeflüster.

By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.

A binding contract can also be concluded beforehand as follows:

If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our terms and conditions by e-mail. You can view and download the AGB at any time also here on this page. You can view your past orders in our customer login.

3. terms of delivery
Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers.

In principle, you have the possibility to pick up your order at Felix Spee, Fettstraße 33B, 20357 Hamburg, Germany during the business hours stated below: Monday to Friday from 17 hrs.

We do not deliver to packing stations.

4. payment
In our shop the following payment methods are available to you:

prepayment
If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Paypal
You pay the invoice amount via the online provider Paypal. You have to be registered there or register first, authenticate with your access data and confirm the payment order to us. You will receive further information during the ordering process.

Cash payment at pickup
You can pay cash when you pick up your goods.

5. reservation of proprietary rights

The goods remain our property until full payment has been received.

6. warranty and guarantees

Unless expressly agreed otherwise below, the statutory liability for defects shall apply.

The limitation period for claims for defects is one year from delivery of the goods in the case of used goods.

The above restrictions and shortening of the period shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

in case of injury to life, body or health
in the event of intentional or grossly negligent breach of duty or fraudulent intent
in the event of breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
within the framework of a guarantee promise, if agreed
as far as the scope of application of the product liability law is opened.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the shop.

7. liability

For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

in case of injury to life, body or health
in case of intentional or grossly negligent breach of duty
in the case of guarantee promises, if agreed
as far as the scope of application of the product liability law is opened.
In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

Otherwise claims for damages are excluded.

8. online settlement of disputes
Online dispute resolution according to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which can be found at http://ec.europa.eu/consumers/odr/.
AGB free of charge provided with Trusted Shops legal texter in co-operation with Wilde Beuger Solmecke lawyers.

Translated with www.DeepL.com/Translator (free version)